Citroen eC3X Expert Review
- Electric
- Car
- 5 Seater
What's good
-
Practical 320km claimed range
-
Comfortable ride quality
-
Battery subscription option reduces upfront cost significantly
-
Gets new features now
What's not so good
-
Air-cooled battery pack is less advanced that its rivals
-
Performance is just enough, and highway drives could be a problem due to limited top speed
-
Service network is less developed than its rivals
The Citroen eC3X is the newest addition to Citroen India’s electric lineup. Introduced as the successor to the eC3, it gets a refreshed design, a more premium cabin, and a lot of additional features. It is also available with the BaaS (Battery As A Service) model, where its upfront cost is reduced significantly.
What's good
-
Practical 320km claimed range
-
Comfortable ride quality
-
Battery subscription option reduces upfront cost significantly
-
Gets new features now
What's not so good
-
Air-cooled battery pack is less advanced that its rivals
-
Performance is just enough, and highway drives could be a problem due to limited top speed
-
Service network is less developed than its rivals
The Citroen eC3X is the newest addition to Citroen India’s electric lineup. Introduced as the successor to the eC3, it gets a refreshed design, a more premium cabin, and a lot of additional features. It is also available with the BaaS (Battery As A Service) model, where its upfront cost is reduced significantly.
Citroen eC3X Expert Review
SEV Score

Samarth Kudale
Tested and reviewed by SEV Experts on 8 parameters
SEV Score

Samarth Kudale
Tested and reviewed by SEV Experts on 8 parameters
Expert Verdict
The Citroen eC3x represents a shift in the mass-market electric passenger car segment, positioning itself with a modernised tech suite and extensive safety equipment. The eC3x, being an electric urban crossover hatchback, offers a balanced footprint and a French-car-like ride comfort. The Citroen eC3x, with crossover styling, resonates as a modern electric vehicle for India.
Citroen eC3X Design
Exterior:
The Citroen eC3x offers exterior design cues reminiscent of crossover styling, with enhanced ground clearance and muscular cladding – these attributes offer a strong road presence. The fascia boasts multiple design treatments to complement its strong design language throughout; the portion gets LED ‘Vision’ projector headlights, featuring arrow-shaped DRL elements. The laterally accented chrome element is another neat touch, integrating an emblem providing premium appeal. However, the smaller R15 tyres seem disproportionate to the taller stance. While the styling of the wheels is good, the smaller rim diameter does not go with the vehicle’s appeal.
Nonetheless, adding a continuum to such premium appeal is the chunky bumper section incorporating a largely proportionate black grille section, contrasted by a silver skid plate towards the lower section. Apart from these, a prominent integration is the fog lamps towards the lower bumper section with black housing; these attributes enhance the crossover appeal that the Citroen eC3x tries to present.
Towards the side profile, the Citroen eC3x has integrated rugged matte-black wheel arch cladding that continues as a single unit below the door section in the skirt area, blending into the bumpers. The side section also features a slightly sloping roofline to give a sleeker appearance. This well-contoured side section is also enhanced with sharp creases that provide a strong character. But we do feel the use of dated flap-type door handles could have been upgraded.
Coming to the rear section, the Citroen eC3x carries forward a crossover stance with a major portion of the bumper having black cladding and the placement of reflector elements. The 3D-LED tail light integration blending with the tailgate section provides a more contemporary styling aesthetic; the silver skid plate placed lower to the rear bumper adds to this design attribution.
Overall, looking at the Citroen eC3x exterior, the vehicle lends a particularly attractive appeal of a crossover, ensuring strong road presence with the design attributes just discussed above. Additionally, the Citroen eC3x is a practical solution too; to provide a practical hatchback appeal, the Citroen eC3x gets the following cabin design, use of trims, and dashboard layout:
Interior:
The cabin of the newer Citroen eC3x comes with an upgraded layout – better than its previous iteration – to enhance the premium crossover appeal it tries to achieve; this section features a dual-tone colour palette – an electrifying blue dash layout with satin-finished accents and panels. The upper layout of the dashboard is also finished with anti-glare material for better visibility; this is achieved by using fine micro-grained plastics. The signature aerodynamic air vents are also neat. That said, the interior section uses mainly hard plastics; soft-touch materials are minimal.
Nevertheless, the seating arrangement is the next best cabin attribute that enhances the overall premiuness established by the dashboard layout. The seats feature a continuum of the blue and satin-finished colour scheme to complement the new-age cabin architecture. With high-density foam usage and a dual-coloured design, the seating layout is practical and appealing.
Additionally, for its contemporary styling nature, the Citroen eC3x is equipped with metal-finished e-toggle switch gear, placed centrally within high-gloss black surrounds. The lower section of the central control on the dash also gets a non-slip rubberised tray section; this functions as a wireless smartphone charging pad. Tying up the interior is the neatly placed floating infotainment system. However, a physical volume control knob could have been provided.
Build Quality:
The fit and finish of the trim and upholstery are done well, with a well-engineered dashboard texture. However, the interior section does rely on heavy plastic panelling, which can be a bummer. That said, the use of dual-tone elements means the in-cabin experience is elevated. The soft-touch material of the leatherised steering wheel and leatherette seats enhances the in-cabin feel. Nevertheless, offering more soft-touch materials can further enhance the in-cabin user experience.
Citroen eC3X Features
The Citroen eC3x electric crossover hatchback comes with multiple tech integrations to enhance the cabin characteristics with premiuness. The dashboard features a 17.78 cm TFT instrument cluster and an intuitive 26 cm ‘Citroen Connect’ floating touchscreen infotainment system; it is made complete with wireless Apple CarPlay and Android Auto. This infotainment is supported by 4 effective speakers, too. Also, the ‘Citroen Connect’ comes with 40 smart connectivity features.
The steering wheel is another noteworthy element as it is 360 mm smaller to enhance feel and improve driveability. The steering-mounted controls are seamless to use and help reduce driver distraction to an extent. The setup even comes with cruise control switches. There are also 1-litre bottle holders near the door pockets on each side (front) which come in handy on longer trips. Speaking of handy features, the eC3x gets 4 power windows with a one-touch up-down function.
Citroen eC3X Performance & Range
The Citroen eC3x electric hatchback offers good powertrain performance and range efficiency; the car comes with a Permanent Magnet Synchronous Motor (PMSM) and a 29.2 kWh high-density lithium-ion battery pack. With this powertrain configuration, the eC3x is designed to achieve 42 kW of peak power and 143 Nm of maximum torque output. As for efficiency, the powertrain is well-suited to deliver 210-325 km (MIDC*) range on a fully recharged battery pack.
Additionally, the Citroen eC3x offers good acceleration performance; the crossover hatchback can reach 0-60 kmph in 6.8 seconds under ideal operating conditions. The eC3x from Citroen manages to deliver such performance capacities thanks to the energy-dense battery pack and thicker winding architecture in the PMSM motor construction. The thermal efficiency is also another factor that enables the eC3x to achieve peak performance under a strict 5-occupied seating arrangement. However, it is a mixed bag; the highway acceleration is only modest, and it peters out after passing 60 kmph. This can be a problem for doing a quick overtake.
Nonetheless, the eC3x from Citroen comes with multiple performance enhancement systems, under low-charge conditions, that optimise battery efficiency and driving performance. This includes the low-level battery protocol setup – a system that shuts down the AC compressor when at 5 percent state of charge (SOC) to preserve driving range. This limp-home functionality ensures range preservation to safely reach the nearest charging station to juice the battery back to an ideal level.
Overall, the Citroen eC3x is designed around a decent powertrain architecture, prioritising systems to enhance performance and range efficiency, two important criteria that are needed by customers.
Citroen eC3X Ride & Handling
The Citroen eC3x carries Citroen’s trademark suspension configuration to maximise vehicle control and ride comfort to a large extent. For the same reasons, the eC3x is equipped with MacPherson struts and coil springs in the front, while the rear gets a twist beam with coil springs; these provide a plush ride while offering optimal stiffness. The floor-mounted battery pack, offering a lower centre of gravity, also helps with this dynamic handling performance compared to its ICE counterpart.
In fact, at speeds under 50 kmph, this suspension configuration enables the Citroen eC3x to handle undulations and minor bumps without sending vibration into the cabin. The calibration of the suspension is made softer than that of most of its competition to enhance ride comfort. Meanwhile, at higher speeds, at around 70 kmph, the suspension stiffens to offer better ride control and stability. The EPS, or electric power steering, of the eC3x also assists with its precision handling.
Citroen eC3X Safety
The Citroen eC3x maintains a decent safety standard, equipped with multiple feature integrations necessary for occupant protection. The Citroen eC3x is equipped with features such as full-coverage driver and front passenger airbags, front seat side airbags, and curtain airbags. This airbag configuration is standard across all trims of the Citroen eC3x in India. However, the car has received criticism in crash test ratings; it has got only a 0-star adult occupant rating, while it has a 1 star for child occupant protection rating.
That being stated, the Citroen eC3x does come with seatbelt reminders for all seats (front and rear). All seats get 3-point seatbelts for high-crash protection (only available with the top-of-the-line ‘Shine’ trim). For better vehicle control, the Citroen eC3x comes with ABS and EBD. Apart from these features, the Citroen eC3x gets ISOFIX child seat anchorage (with the Shine variant). All variants of the Citroen eC3x get a tyre puncture kit and tyre inflator as standard.
For theft protection, the Citroen eC3x comes with an engine immobiliser and central door locking functions as well. Overall, in terms of safety, the Citroen eC3x has adequate equipment and features. However, the eC3x’s safety ratings could have been better with structural reinforcements, which are a complete necessity for occupant crash protection.
Citroen eC3X Space & Comfort
The Citroen eC3x is one of the most comfortable and spacious crossover hatchbacks in the entry-level electric passenger car segment in India. The vehicle comes with a generous 2540 mm wheelbase to pack a large battery pack underneath the floorboard while offering good cabin space. For carrying large luggage, the Citroen eC3x offers a sufficiently large 315-litre boot space.
For comfort, the Citroen eC3x packs features such as a comfortable seating arrangement, with integrated (fixed) headrests and soft foam integration offering bolstering and cushioned support. The rear bench seat of the eC3x is also designed to seat 3 adults comfortably, more comfortably than its competitors; it is noticeably more comfortable than most tight sub-4-metre vehicles in India.
Citroen eC3X Charging & Warranty
The Citroen eC3x is designed to have CCS2 (combined charging system type 2) based fast charging capacity to recharge its battery pack quickly; it takes 57 minutes to recharge from 0 to 80% state of charge (SOC) with a DC fast charger. Meanwhile, the eC3x can be charged using a 15 A plug point – it takes 10 hours and 30 minutes with this setup to charge from 0 to 80% SOC.
As for warranty, the Citroen eC3x comes backed by a solid 7 years / 1,40,000 km battery warranty (whichever comes first), a 5-year / 1,00,000 km motor warranty (whichever comes first), and an overall vehicle warranty of 3 years / 1,25,000 km (whichever comes earlier). Hence, owning the Citroen eC3x comes with complete peace of mind as deemed by the manufacturer.
Citroen eC3X Service & Network
Citroen has an extensive service network spread across the length and width of the country. The company has an expansive dealer and service network in tier-1, tier-2, and tier-3 cities in India. In fact, Citroen has over 125 dealers and service touchpoints across India. For a better user experience, the company has a 3S (sales, service, spare parts) network at major automotive hubs in India. With such establishments, ownership of the Citroen eC3x is made seamless throughout the country.
Who should buy this?
The Citroen eC3x is defined by its comfort factor, featuring a high-shock-absorbing suspension configuration designed around the popular ‘Citroen Advanced Comfort’ character. This factor is ensured while the eC3X is priced as an affordable entry-level electric car for the Indian market. With BaaS or battery as a service model, the prices of the eC3x dip even more, making it an affordable car for India. In short, the eC3x is for those who need the comfort of a higher-segment car, but with a lower price tag.
What's good
-
Practical 320km claimed range
-
Comfortable ride quality
-
Battery subscription option reduces upfront cost significantly
-
Gets new features now
What's not so good
-
Air-cooled battery pack is less advanced that its rivals
-
Performance is just enough, and highway drives could be a problem due to limited top speed
-
Service network is less developed than its rivals
Citroen eC3X Price
What's good
-
Practical 320km claimed range
-
Comfortable ride quality
-
Battery subscription option reduces upfront cost significantly
-
Gets new features now
What's not so good
-
Air-cooled battery pack is less advanced that its rivals
-
Performance is just enough, and highway drives could be a problem due to limited top speed
-
Service network is less developed than its rivals
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